Pickup by arrangement · Delivery in Trinidad TT$40 (example)
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Quick answers about ordering, pickup, delivery, returns and appointments. Policies marked example show the kind of rules the shop will publish.
Cannot find your answer? Message us from the Contact page.
Browse the shop, add what you like to your cart and go to checkout. In this demo the cart and checkout are shown as designs only; online ordering is not switched on.
The live shop will list its payment options here. Nothing can be paid for in this demo.
Each product page lists the length and the spec. Lengths are measured as printed on the pack. If you are unsure, message us before you order.
We state only what is printed on the pack or the supplier sheet, and we show it on the product page when we have it. We do not make claims beyond that.
Check the ingredient list on the pack before you use any hair care product, and test a small area first. Stop using a product if it irritates, and ask a doctor or pharmacist if you are unsure.
Pickup is by arrangement at a public spot we agree on by message. We aim to have your order ready within 1 working day.
Delivery within Trinidad is a flat TT$40 and takes 2 to 3 working days. Delivery to Tobago is on request and priced separately.
Unopened items can be returned within 7 days. Tell us within 48 hours if an item arrives damaged or is not what you ordered. For hygiene we cannot take back installed, worn or opened hair and hair care products unless they are faulty.
No. A request is a message to us. Your appointment is booked only when we send you a confirmation message.
We reply within 1 working day (example), mon to sat, 9am to 5pm.
Please give 24 hours' notice (example policy) by message and we will find a new time.
For lash extensions we may ask for a patch test before your first appointment. We will tell you when we reply.